If you are considering a hearing aid or upgrading your current device, DeafVirast provides guidance to help you make informed decisions based on your communication needs, daily environment, and lifestyle.
While we do not directly sell or fit hearing aids, we support individuals by recommending suitable options and ensuring they are integrated effectively with communication tools and services such as Video Relay Service (VRS), Video Remote Interpreting (VRI), and other assistive technologies.
Our goal is to help you achieve better communication access—whether at work, home, or in public settings—by combining the right devices with the right support systems.
We can also connect you with trusted local providers across Kosovo, Albania, and North Macedonia for professional evaluation and fitting, ensuring you receive complete and reliable support.
We also offer:
- Hearing aid maintenance and repair
- Hearing aid batteries, accessories and maintenance products
- Custom-made musician’s plugs, swim plugs and noise protection
How to book a hearing aid evaluation
PHONE
Kosovo:
+383 49 30 90 60
North Macedonia:
+389 78 47 40 40
+383 49 30 90 60
Albania:
+383 49 30 90 60
ADDRESS
Kosovo: Rr. Hajrullah Abdullahu nr.108 1-4 10 000 Prishtine, Kosovë
North Macedonia: Ул. Цветан Димов бр. 48/2-6, Скопје-Чаир, Скопје Str. Cvetan Dimov no. 48/2-6, Skopje-Cair, Skopje
Albania: Rr Idriz Dollaku 1061 Tiranë, Albania
What to do before your appointment
Before you go to your hearing aid evaluation:
- Be informed – get as much basic knowledge about hearing aids as possible.
- Make a list – outline the key priorities you want addressed during your appointment.
- Check your coverage – find out if your health insurance offers hearing aid coverage.
What to expect at your appointment
At your hearing aid evaluation we will:
- Use a person and family centred care approach to ensure we fully understand what you and your family want to accomplish
- Review your hearing test (audiogram) in detail and answer any questions about your overall communication ability
- Explain how hearing aids work and how they can improve your hearing and communication
- Discuss the benefits and limitations of hearing aids and communication devices so you can make an informed decision about the option that’s best for you
- Ask questions about your lifestyle, activity level, communication goals and the type of listening situations you need help in
- Discuss the variety of hearing aid technologies that match your unique needs and budget
- Describe hearing aid styles, models, cosmetic preferences and technical characteristics
- Prescribe the hearing aid that’s best for you from the product lines offered by all major hearing aid manufacturers
Ordering a hearing aid
If you decide to order a hearing aid after your evaluation, we will:
- Take an impression of your ears, depending on the type of hearing aids ordered
- Discuss the cost of the hearing aids and help determine if you are eligible for government funding
- Place your order with the manufacturer
When your new hearing aids arrive, you will need to come back to have them fitted to your ears, learn how to use them and have them assessed to make sure they’re meeting your needs.
Hearing aid fitting and orientation
At your hearing aid fitting, our staff will take all the time you need to make sure you:
- Understand how to best use your hearing aids
- Know how to clean and maintain them
- Are comfortable with the sound quality
- Gain a realistic understanding of potential benefits and limitations
- Ensure they’re meeting your amplification needs
Follow-up visits
After getting a hearing aid, ongoing support is important to ensure it works effectively in your daily communication environments. At DeafVirast, we provide follow-up guidance to help you adjust to your device and improve your overall communication experience.
If needed, we can also guide you toward local providers for technical adjustments or further evaluation, while continuing to support you with communication strategies across Kosovo, Albania, and North Macedonia.
Virtual care and follow-up
Many hearing aids today can be programmed remotely through virtual platforms. When you receive your new hearing aids from us, we’ll help you get set up so that we can connect virtually to make adjustments if needed in the future. You may find virtual service to be a convenient way to receive service when you’re unable to come to our office.
Annual check-up
We recommend regular check-ins to ensure your hearing device continues to support your communication needs effectively. DeafVirast can guide you on optimizing its use with communication tools and, when needed, connect you with trusted local providers for professional evaluation across Kosovo, Albania, and North Macedonia.
Hearing aid maintenance and repairs
Proper maintenance is essential to keep your hearing device working effectively in everyday communication. DeafVirast provides guidance on basic care, troubleshooting, and optimizing device performance alongside communication tools and services.
For technical repairs or warranty-related support, we can connect you with trusted local providers and manufacturers across Kosovo, Albania, and North Macedonia, ensuring your device is serviced efficiently and reliably.
Funding for hearing aid purchases
DeafVirast can guide you in exploring available funding options and financial support for hearing devices and communication solutions within your region. We help you understand eligibility requirements and provide direction on how to access relevant local programs or resources across Kosovo, Albania, and North Macedonia.
Referral information for physicians
DeafVirast supports healthcare professionals by providing accessible communication solutions for their patients with hearing or communication needs. Physicians and care providers can refer individuals to our services, including sign-language interpreting, Video Remote Interpreting (VRI), and other communication support tools.
We work alongside local healthcare systems across Kosovo, Albania, and North Macedonia to ensure patients receive clear, inclusive, and effective communication support.
Our clinic locations
DeafVirast operates across the Balkans, providing accessible communication services in Kosovo, Albania, and North Macedonia. Our solutions are primarily delivered through digital platforms, enabling individuals, businesses, and institutions to connect with our services from anywhere.
For in-person support or specialized needs, we can guide you to trusted local partners within your region.